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Get the answers and expert support you need quickly and easily by filling out the form below or sending us an email at mspsupport@onestepsecureit.com

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For immediate support,
please call (800) 266-4915.

One Step Client Portal

Access One Step’s Self Service Client Portal where you can create support tickets, track your ticket, research past ticket history, view an open project, and more.

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Telephone and Help-Desk Tier 1 Support Hours*

Phone: (623) 227-1997
Monday – Friday
6:00 a.m. – 9:00 p.m. MST
Saturday – Sunday
7:00 a.m. – 6:00 p.m. MST

(*Support hours may vary by Support Tier Level)

Corporate Office

22520 North 18th Drive
Phoenix, AZ 85027

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Los Angeles Office

230 N. Maryland Avenue 
Suite 305
Glendale, CA 91206

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New York Office

1350 Avenue of the Americas
3rd Floor
New York, NY 10019

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Boston Office

80 Erdman Way, Suite 316
Leominster, MA 01453

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