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For immediate support,
please call (800) 266-4915.

One Step Client Portal

Access One Step’s Self Service Client Portal where you can create support tickets, track your ticket, research past ticket history, view an open project, and more.


Telephone and Help-Desk Tier 1 Support Hours*

Phone: (623) 227-1997
Monday – Friday
6:00 a.m. – 9:00 p.m. MST
Saturday – Sunday
7:00 a.m. – 6:00 p.m. MST

(*Support hours may vary by Support Tier Level)

Corporate Office

22520 North 18th Drive
Phoenix, AZ 85027

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Los Angeles Office

230 N. Maryland Avenue 
Suite 305
Glendale, CA 91206

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New York Office

1350 Avenue of the Americas
3rd Floor
New York, NY 10019

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Boston Office

80 Erdman Way, Suite 316
Leominster, MA 01453

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