Does This Sound like You?

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Humbly Exceptional
You are a compass, always setting a positive example. You work fearlessly with a purpose, energizing, engaging, and inspiring others to do their best.
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Imagine the Possibilities
You are never afraid to try something new. You’re optimistic, share your ideas, and always look for a better, smarter, and more strategic way of doing things.
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All In, All the Time
You understand that it takes every team member working together to elevate the organization. You are ridiculously responsive and strive to deliver WOW!

Behind the Scenes at One Step

Phoenix HQ

Our HQ in Arizona is solar powered and we continue to find ways to reduce our carbon footprint.

Friendly Faces

Determined to keep our clients secure in an increasingly unsecure world.

All In, All the Time

Our team in action working diligently to help each other and our clients.

Coming Together Every Day

Our Sales and Marketing teams working together and strategizing their next steps. 

Recognition Hall

Proud to display all of the incredible clients we are so fortunate to work with.

Our Doors are Always Open

Ready to discuss new ideas to help our customers remain secure.

Recess

An energizing space to take a break from the action.

Work Hard, Play Harder

Always aiming for success on and off the field.

Life Is Good at One Step

One Step is home to a team of passionate highfliers that value collaboration and creativity. Come join the One Step family and help us soar to new heights.

One Step Wows

We go above and beyond for our team in all aspects of life.

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Insurance, Health, and Wellness
Our comprehensive health plans include Premium Medical, Dental, Vision, Life, and Aflac coverage. Choose a plan that best meets your lifestyle.
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Growth and Development
Learn and grow with us. One Step has opportunities for ongoing education, career development, and training in addition to several benefits based on tenure.
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Future Planning
We offer a company-sponsored 401(k) plan with matching contributions and no vesting, so you can plan for your future on your own terms.
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Perks at Work MarketPlace
Experience buying power you didn’t know existed. As part of our employment program, receive exclusive savings at more than 30,000 merchants nationwide and earn WOWPoints as you shop and redeem your rewards.
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Vacation, Time Off, and Sick Time
We promote a healthy work-life balance. Your vacation plan increases with your duration at our company. We also offer generous sick time and paid holidays for our full-time team members.
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The Fun Stuff
Numerous holiday parties, charity outreach opportunities, and customer-facing events give us a chance to connect with each other, our community, and our customers.

Our Hiring Process

Interested in joining our team? Learn what to expect when you apply to One Step.

1. Apply
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Not only should interests, skills, and achievements be aligned with the job profile, but candidates must also fit with the One Step culture in order to be happy and successful.

2. Review
Details

Our professional People and Culture Team carefully considers each submission for available positions at One Step.

3. Interviews
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Our comprehensive competencies-based testing and interviewing process helps the hiring team identify candidates who personify our core values and who are potential long-term fits for the One Step framily. It is also an opportunity for the candidate to interview One Step so they are confident in their choice to join the team. The exact sequence will vary, but typically includes testing and a two- to three-step interview process.

4. Offer
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When it is determined that the candidate will contribute to the overall company’s success and thrive personally as a valuable part of the One Step culture, an offer is extended.

5. Onboarding
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Once the new team member arrives on their first day, members of the One Step framily will work hand in hand to ensure they are acclimated to life at One Step and ready for success.

Explore Opportunities

Bring your special talents and become who you were meant to be.

Managed Services/Cyber Security Sales Representative

Phoenix, AZ

This is an exciting technology sales position in the Managed IT Services industry. As a Managed Services/Cyber Security Sales Representative, this person will keep up with industry trends so they can target new business accounts to generate leads, craft a viable pipeline of opportunities and introduce them to One Step’s leading MSP solutions. This person will also cultivate and leverage complementary partner relationships to obtain referrals and develop cooperative engagements. The Managed Services/Cyber Security Sales Representative will be expected to adopt and execute One Step’s core sales strategies, including the TruMethods approach to selling managed IT services.

The preferred qualifications for this position include: Someone with 5+ years selling Managed IT Services to enterprise-level clients, with a strong understanding of the MSP business model and a proven track record in managing and growing a profitable MSP portfolio, experience selling B2B Cloud/SaaS/Network Solutions and a degree in IT and effective communication skills, is the type of candidate we would like to talk to.

Apply

IT Support Specialist

Phoenix, AZ

This position will ensure all aspects of One Step clients' IT needs are met by proactively ensuring their technologies are functioning correctly.  The Support Specialist will also lead the maintenance/deployment of the computing environment by providing onsite hardware and software system support, identifying system improvements, installing and configuring systems, monitoring system performance, and liaising with clients' employees, 3rd party service providers and vendors.

To be successful in this role, the person should have Network, Microsoft and Compliance Certifications.  Strong experience with Windows server and desktop support, experience with MSP, and 5 years of experience in the IT field.

Apply

Network/System Administrator (MSP)

Phoenix, AZ

This position will evaluate our client's network and server environments, perform upgrades and cloud services maintenance, and provide support to devices to prevent problems before they escalate into downtime, data loss, or expensive repairs. Other responsibilities include onsite onboarding of new clients and providing services according to documented industry standards. The Network/System Administrator will also be responsible for device management and recommending proactive steps to improve our client's infrastructure and increase safety against cyberattacks. The Net Admin is the primary IT contact for the client and ensures that One Step’s service delivery aligns with company standards and best practices.

This person should have certifications such as Microsoft MCSA, A+, Network+, Security+... With the proven ability to take on things they may or may not have experienced and quickly research and learn how to accomplish the needed task and successfully do it. This person should have a bent towards Windows and Mac but isn't afraid of Linux and experience with online services like AWS, Google, and Apple is a plus.

Apply