Careers at One Step Secure IT

This is an exciting technology sales position in the Managed IT Services industry. As a Managed Services/Cyber Security Sales Representative, this person will keep up with industry trends so they can target new business accounts to generate leads, craft a viable pipeline of opportunities and introduce them to One Step’s leading MSP solutions. This person will also cultivate and leverage complementary partner relationships to obtain referrals and develop cooperative engagements. The Managed Services/Cyber Security Sales Representative will be expected to adopt and execute One Step’s core sales strategies, including the TruMethods approach to selling managed IT services.

The preferred qualifications for this position include: Someone with 5+ years selling Managed IT Services to enterprise-level clients, with a strong understanding of the MSP business model and a proven track record in managing and growing a profitable MSP portfolio, experience selling B2B Cloud/SaaS/Network Solutions and a degree in IT and effective communication skills, is the type of candidate we would like to talk to.

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This position will ensure all aspects of One Step clients' IT needs are met by proactively ensuring their technologies are functioning correctly.  The Support Specialist will also lead the maintenance/deployment of the computing environment by providing onsite hardware and software system support, identifying system improvements, installing and configuring systems, monitoring system performance, and liaising with clients' employees, 3rd party service providers and vendors.

To be successful in this role, the person should have Network, Microsoft and Compliance Certifications.  Strong experience with Windows server and desktop support, experience with MSP, and 5 years of experience in the IT field.

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This position will evaluate our client's network and server environments, perform upgrades and cloud services maintenance, and provide support to devices to prevent problems before they escalate into downtime, data loss, or expensive repairs. Other responsibilities include onsite onboarding of new clients and providing services according to documented industry standards. The Network/System Administrator will also be responsible for device management and recommending proactive steps to improve our client's infrastructure and increase safety against cyberattacks. The Net Admin is the primary IT contact for the client and ensures that One Step’s service delivery aligns with company standards and best practices.

This person should have certifications such as Microsoft MCSA, A+, Network+, Security+... With the proven ability to take on things they may or may not have experienced and quickly research and learn how to accomplish the needed task and successfully do it. This person should have a bent towards Windows and Mac but isn't afraid of Linux and experience with online services like AWS, Google, and Apple is a plus.

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