It’s not a matter of “if” disaster strikes, but “when.” Reinforce your IT strategy with our team of experts.

61 of cyberattack breaches in 2017 were small-medium businesses. – FEMA
53 of companies had over 1,000 sensitive files open to every employee - Varonis
82 of employees believe poor information management affects productivity. – GIIMB
60 of SMBs will go out of business within 6 months of a cyber incident. – FEMA

Detecting and Preventing Problems from Arising in the First Place

Free up your time to focus on strategic initiatives and let us improve the efficiency, security, and reliability of your network environment. Your dedicated One Step Virtual CIO and Network Administrator act as strategic technology partners, working with your existing IT resources and company leadership to implement and maintain IT best practices, helping ensure your technology is safe, secure, and scalable.

Detecting and Preventing Detecting and Preventing

A Strategic, Multilayered Approach to Managing IT

Every business is different. That’s why we work with you one-on-one to design a strategy that fits your environment, your objectives, and your budget. Our team first pinpoints what’s working and what’s not. Armed with an in-depth understanding of your IT landscape and business goals, we get to work building on your strengths and eliminating your vulnerabilities.

Learn More About Our Approach
Our Approach Our Approach

Ensure Your Technology Delivers a Competitive Advantage

Technology should do more than keep your business running. It should foster long-term business growth. Our services do both, protecting you now and ensuring the right technology and processes are in place before they’re needed.

Our Services Our Services

A Future-Proofed IT Infrastructure that Helps You Reach Your Business Goals

Efficiency and Security
Increase efficiency and security
with our process-driven IT management methodology.
align with industry icon
Align with industry best practices
to safeguard your data, networks, and sensitive client information.
Downtime
Minimize downtime
and negative impact on your bottom line with 24/7 network monitoring and disaster recovery.
Predict
Predict costs
with flat-rate pricing that gives you a dedicated national team of enterprise-level technicians.
BizContinuity1
Maintain business continuity
with proven cybersecurity defense systems.
future proof icon
Reduce constant interruptions
for network issues with certified help desk technicians.

The Peace of Mind that Comes with Having a Team of Enterprise-Level IT Experts

Know your business is taken care of while technology and industry standards continue to evolve at ever-increasing speeds. We’re constantly investing in our technology and our teams’ education, ensuring we stay ahead of the trends so we can address your unique challenges before they become a problem. And when your internal team is offline for the day, we’ve still got you covered.

See what makes us different

Going Above and Beyond for 30 Years

We’ve been in your shoes. That’s why we know how to help. Our enterprise-grade team of experts across the country spans disciplines and specialties, allowing us to fill many IT roles and scale with your business. You get access to a deep technical bench that is thorough, efficient, and fun to work with.

MEET OUR TEAM

Companies Trusting One Step Secure IT with Their Technology

"We have nothing but positive things to say about One Step. After our internal training, we were able to effectively and efficiently train our own store managers. Once we went live, our account managers were there for us at the drop of a hat. It was a great overall experience for our team."
David Warner, Director of E-Commerce
The Cashmere Sale
“Overall, the project was a huge success! Our season is in full swing right now and our POS and Administrative systems are running optimally. I know I can always count on One Step to provide support and service should the need arise.”
Scott Dumais, Retail Operations Manager
Atlanta Hawks
“Great support from the One Step team, thorough and professional. Construction delays and staffing issues presented a challenge as we got our new infrastructure up to speed, but they rolled with the punches and were patient and professional despite the chaos.”
Sam Morris, Manager of Digital Services
Martha’s Vineyard Museum
“The project went well and even though we ran into some issues, they were handled quickly and efficiently by One Step. One Step understood our goals and met those goals with high-quality service. The project was completed to my satisfaction and on time with a smooth go-live process!”
Walker Henley, Retail Manager
Lodge Manufacturing
“One Step were top-notch professionals and a pleasure to work with. We went from the initial engagement to go-live within only a few months and I don’t think we would have been able to meet such an aggressive implementation timeline without the expertise and guidance of the One Step team.”
Josh Knight, IT Manager
Turnbull & Asser
“As demanding as the retail industry is, it is very comforting to know you have a company like One Step to rely on. We are excited about the future and hope to continue to grow with One Step Retail by our side.”
Alo Yoga

Blog Post

Bagels and Breaches: A CyberSecurity Buffet Event

Read Blog Post

Blog Post

Staggering Statistics: Retail Security Strategy and Your Managed IT

Read Blog Post

Blog-Staggering-Statistics-Retail-Security

VIDEO TESTIMONIAL

A Word from Our Client - Antelope Point Marina

WATCH VIDEO

See all resources
See all blog articles